Elements of E-mail Style: Communicate Effectively Via Electronic Mail

This book is good mostly for people who want to improve their writing skills. It doesn't matter too much if they are going to write an email or a fax, because the book covers just some email features. If you think you do need a guide in writing style and grammar, and you send messages by email frequently, you'd like this book. If you want a book with the "dos and don'ts" for email messages, keep searching, please.

I purchased the books for use by my team and they enjoyed using the books to improve the impact of their messages. We communicate daily via email and at times it is the only way we can communicate so as you can imagine, our email has to be precise and informative. I highly recommend this book for those new to e communicating or for those of us who never really knew there were rules... Also a big bonus is there is a section on grammar and how to communicate effectively while maintaing good grammar!