Skip to content
Menu Button
Scan a barcode
Scan
My Lists
Scan a barcode
Scan
ReadingRewards: Get 100 Bonus Points
with an order of 4+ books!
Hardcover Effective Complaint Management: The Business Case for Customer Satisfaction Book
Share to Facebook
Share to Pinterest
Share to Twitter

ISBN: 3319987046

ISBN13: 9783319987040

Effective Complaint Management: The Business Case for Customer Satisfaction

by and
No Customer Reviews

This practice- and research-based book caters to the needs of executive managers who see customer satisfaction as their primary goal. The authors identify the need for an effective complaint management strategy that prevents the loss of dissatisfied customers. Dissatisfied customers are at risk of migrating; accordingly, neglecting professional complaint management poses a considerable threat to customer relationships, sales and profits.

The...

Recommended

Format: Hardcover

Condition: New

$99.99
50 Available
Ships within 2-3 days
Add to Wish List

Related Subjects

Business Business & Investing Economics

Customer Reviews

0 rating
Write a review
Trustpilot

Popular Categories

Website

My Account

Partnerships

Quick Help

About Us

ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.

Follow Us

Link to Facebook
Link to Twitter
Link to Pinterest
Link to Tumblr
Link to Instagram
Copyright © 2024 Thriftbooks.com Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks® and the ThriftBooks® logo are registered trademarks of Thrift Books Global, LLC
GoDaddy Verified and Secured