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Paperback Earn Their Loyalty: Treating Customers and Employees Like People Book
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ISBN: 1453810188

ISBN13: 9781453810187

Earn Their Loyalty: Treating Customers and Employees Like People

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LOYAL CUSTOMERS & ENGAGED ENPLOYEES.

The dual challenge for every business. You can mandate it, standardize it, and develop policies and procedures, but it will be a constant struggle. Instead, inspire your employees who will then delight your customers.

Join businessman George Corbett in Scotland as he visits consultant Angus McTavish. Learn what doesn't work and why, and what does work and why. Learn what people need no matter...

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Format: Paperback

Condition: New

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