Are you tired of feeling like a doormat? We've all had to deal with difficult and manipulative people. The nosy neighbor, the overbearing boss, the relentless relative, the pushy salesperson. These... This description may be from another edition of this product.
This is a very readable and helpful book for the real world. I have read many books concerning this topic and this is by far the best of the lot. Many real life examples. Thank you Dr. Zgourides for writing this book.
Excellent how to book on how to effectively handle conflict!
Published by Thriftbooks.com User , 23 years ago
Shows examples of just about every possible scenario with just about any type of person one may encounter some type of conflict (employer, neighbor, co-worker, relatives, salepersons etc.). Also has degrees of conflict; from minor annoyances to stand offs with options for each one and examples of likely outcomes based on approach used. Be prepared for these type of situations and you will have more confidence and be more respected by those around you! Bring it on baby, I'm ready to counterpunch with timed and precise strikes at any opponent!!!
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