Dienstleistungsqualität: Konzepte -- Methoden -- Erfahrungen [German]

by Bernd Stauss and Manfred Bruhn

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Unter verschiirften Wettbewerbsbedingungen auf Markten mit Siittigungserscheinungen und zunehmend ausgereiften Angeboten wird Dienstleistungsqualitiit zum entscheiden- den Erfolgsfaktor im Wettbewerb... This description may be from another edition of this product.

Format:Paperback

Language:German

ISBN:340913655X

ISBN13:9783409136556

Release Date:January 1991

Publisher:Gabler Verlag

Length:429 Pages

Weight:1.66 lbs.

Dimensions:0.9" x 7.0" x 10.0"

Related Subjects

Business Business & Investing Economics

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Dienstleistungsqualität: Konzepte -- Methoden -- Erfahrungen [German]

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