Developing Performance Indicators for Managing Maintenance

As others have written, this book is a great start. The sections on each aspect of maintenance activities is broken down clearly. The only problem I had with the book is the lack of detail he sometime had on how a person would try to select the records he mentions in a given KPI. Otherwise if your Maintenance Dept is just starting out to use KPI's to monitor maintenance activities, this book is a great resource to get ideas going on how you want to monitor your department's progress.

This book is a truly useful product. Wireman gives a great overview of each of the maintenance management programs/philosophies and compares each by its outcomes. There are many, many examples of metric ratios with very clear explanations of what the metric is actually measuring and also what some of the pitfalls are if the data used in the metric is not accurate. I recommend this book as a useful library item for proposal writers (particularly in the government contracting arena) and for maintenance engineers looking to improve performance using KPI's.