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Paperback Dealing with the Tough Stuff: How to Achieve Results from Key Conversations Book
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ISBN: 0730327000

ISBN13: 9780730327004

Dealing with the Tough Stuff: How to Achieve Results from Key Conversations

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A practical toolkit for handling workplace conflict and difficult conversations

Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour -- both verbal and nonverbal -- this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that...

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Format: Paperback

Condition: New

$16.39
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