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Spiral-bound Dartnell-Click with Customers - Ho to Write Effective Customer Service E-Mails Book
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ISBN: 1937372049

ISBN13: 9781937372040

Dartnell-Click with Customers - Ho to Write Effective Customer Service E-Mails

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This 109-page paperback book teaches your reps how to use e-mail proactively, respond to customer complaints and irate customers without sounding defensive, use e-mail as an effective follow-up tool, take orders via e-mail and more! Sample e-mails plus grammar and punctuation tips included.

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Format: Spiral-bound

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We receive fewer than 1 copy every 6 months.

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Education Education & Reference Education & Training Study Study & Teaching Study Aids Study Skills Studying & Workbooks

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