Customer Service vs. Customer Experience: La guía del CEO [Spanish]

by Yami Almaguer Gil

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Por qu?, aun cuando las empresas tienen toda la intenci?n de ser una empresa de servicio y brindar experiencias a sus clientes, no lo logran? Qu? pasa cuando el empleado de una empresa tuvo un mal d?a personal y el Servicio a Clientes de dicha empresa est? en manos de ese empleado?Adem?s, por qu?, aun cuando los empleados toman cursos de Servicio a Clientes, siguen las empresas careciendo de este servicio?El hecho de que un empleado sea amable con...

Format:Paperback

Language:Spanish

ISBN:1695868420

ISBN13:9781695868427

Release Date:September 2019

Publisher:Independently Published

Length:260 Pages

Weight:0.57 lbs.

Dimensions:0.6" x 5.0" x 8.0"

Related Subjects

Education Education & Reference

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Customer Service vs. Customer Experience: La guía del CEO [Spanish]

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