Customer Service for Home Builders
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"Act as if you like your customer," says customer service expert Carol Smith. She shows builders and their management staffs how to make their home buyers' experience a positive one from initial contact through warranty service. Satisfied customers aren't born that way. They're created. A successful customer service program is one of the key elements in closing sales and getting referrals. You can increase sales by developing stronger customer service...
Format:Paperback
Language:English
ISBN:0867185627
ISBN13:9780867185621
Release Date:January 2003
Publisher:Builderbooks
Length:128 Pages
Weight:0.65 lbs.
Dimensions:0.4" x 6.9" x 9.9"
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