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Paperback Customer Service: Empowerment and Entrapment Book
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ISBN: 0333946073

ISBN13: 9780333946077

Customer Service: Empowerment and Entrapment

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Customer service is at the center of many recent changes in work and organizations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally.

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Format: Paperback

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Business Business & Investing Economics

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