Customer Service: Building Successful Skills for the Twenty-First Century

Name: EXCELENT - NO DOUBT
Item: Customer Service: Building Successful Skills for the Twenty-First Century
Rating: 5
Author: Thriftbooks.com User

by Robert W. Lucas

Customer Service , Third Edition by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:0072938056

ISBN13:9780072938050

Release Date:May 2004

Publisher:Irwin/McGraw-Hill

Length:416 Pages

Weight:1.65 lbs.

Dimensions:0.7" x 7.8" x 10.0"

Related Subjects

Business Business & Finance Business & Investing Business Communication Communications Industries & Professions Marketing & Sales Skills

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EXCELENT - NO DOUBT

Published by Thriftbooks.com User , 16 years ago

One of the best books I have ever seen for customer service. Way to go, CONGRATS, Luiz

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Customer Service: Building Successful Skills for the Twenty-First Century

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