Customer Service and the Telephone

by Dennis Becker and Paula Becker

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The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers customer service and the telephone.

Format:Paperback

Language:English

ISBN:0786302240

ISBN13:9780786302246

Release Date:May 1994

Publisher:McGraw-Hill Companies

Length:100 Pages

Weight:0.55 lbs.

Dimensions:0.3" x 7.4" x 9.1"

Related Subjects

Business Business & Investing Economics Industries & Professions Management Management & Leadership Marketing Marketing & Sales Sales & Selling Telemarketing

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