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Paperback Customer Service: A How-To-Do-It Manual for Librarians Book

ISBN: 155570137X

ISBN13: 9781555701376

Customer Service: A How-To-Do-It Manual for Librarians

This acclaimed manual helps you to build a customer service orientation in your library by working through the issues and outlining the necessary steps. Walters targets all the essential issues,... This description may be from another edition of this product.

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Format: Paperback

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