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Business & Investing Books > Management & Leadership Books
Paperback Customer Satisfaction Measurement for ISO 9000: 2000 Book
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ISBN: 0750655135

ISBN13: 9780750655132

Customer Satisfaction Measurement for ISO 9000: 2000

by , , , et al.
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For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor... This description may be from another edition of this product.

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Format: Paperback

Condition: Good

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Business Business & Investing Economics Engineering Industrial Industrial, Manufacturing & Operational Systems Management & Leadership Motivational Quality Control Technology

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