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Paperback Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner, and Relationship Ease Book

ISBN: 0945787553

ISBN13: 9780945787556

Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner, and Relationship Ease

This practical book, now in it's fourth printing, is a perfect introduction to a profound understanding about people, relationships, and service. Kausen's light and pragmatic style makes easy reading... This description may be from another edition of this product.

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Format: Paperback

Condition: Very Good

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