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Paperback Customer Relationship Management: Concept, Strategy, and Tools Book

ISBN: 3662585545

ISBN13: 9783662585542

Customer Relationship Management: Concept, Strategy, and Tools

This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It helps readers obtain a comprehensive grasp of CRM strategy,... This description may be from another edition of this product.

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Format: Paperback

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We receive fewer than 1 copy every 6 months.

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