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Audio CD Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business Book
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ISBN: B0CQV5YYXR

ISBN13: 9798874631017

Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business

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Book Overview

Customer Magic--The Macquarie Way shines a light on how an Australian technology company grew from a challenger telecom brand in the 1990s into a dynamic billion-dollar company. In a market notorious for underserving and overcharging customers, Macquarie Technology harnessed the magic of customer experience to achieve seemingly impossible customer-centric results and become world leaders in delivering award-winning customer experience.

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