Customer Is King: How to Exceed Their Expectation
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What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions
Format:Paperback
Language:English
ISBN:0753509687
ISBN13:9780753509685
Release Date:June 2010
Publisher:Virgin Publishing
Length:215 Pages
Weight:0.70 lbs.
Dimensions:0.5" x 4.9" x 8.3"
Related Subjects
ReferenceCustomer Reviews
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