Customer Driven Strategy: Winning Through Operational Excellence
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Book Overview
Customer Driven Strategy Thomas F. Wallace Strategic Planning, in many companies, consists of annual treks to resorts for two days of planning and one day of golf. These strategy "retreats" often produce impressive, bound plans, which tend to collect dust on the bookshelves of managers throughout the company. The net impact on the business is obviously nil. Despite this annual performance gap, developing a dynamic operating strategy is essential to...
Format:Hardcover
Language:English
ISBN:0939246260
ISBN13:9780939246267
Release Date:January 1992
Publisher:Oliver Wight Limited Publications
Length:283 Pages
Weight:2.15 lbs.
Dimensions:1.1" x 6.3" x 9.3"
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