Cultivating Civility: Practical Ways to Improve a Dysfunctional Library
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Book Overview
Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present...
Format:Paperback
Language:English
ISBN:0838947166
ISBN13:9780838947166
Release Date:January 2020
Publisher:ALA Editions
Length:232 Pages
Weight:0.75 lbs.
Dimensions:0.5" x 6.0" x 9.0"
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