Writing Effective E-mail (Revised)

With e-mail now an essential business tool, using it wisely and effectively is a critical part of any operation. The smart executives conduct mandatory training programs for their employees in how to properly use e-mail and this book would serve them very well as a text for that course. The authors have managed to cover all of the essentials in a format that will fit into a one- hour seminar. It is clear, concise and thorough, so if you are in need of a course for orientation training or for the occasional refresher course, then this book can serve as the foundation for the training. In the modern world, neglecting e-mail is to dance with danger so this book is very cheap insurance.

This book is very basic when it comes to writing e-mail. Just like all of the Thompson series books it gives exercises for the reader to complete. Part 4, Polishing Your Cybermanners is one of the better chapters.

This book had some good common sense tips on writing emails. I was suprised at the attention paid to proper grammar. The grammar portion was very similar to an English class and writing essays.

Tom and Nancy Flynn have put together a short book that is fun to read. The included tips and ideas will certainly help improve the quality of your electronic messages and reduce the amount of e-clutter on the information superhighway. This book should be required reading for all email users.