Credibility: How Leaders Gain and Lose It, Why People Demand It

This book was a part of my reading for my Phd in Organizational Management. Here's my review. In reading, "Credibility" by Kouzes and Posner (2003), the two leadership experts in the field of organizational development and management, particularly workplace outcomes, addressed some important managerial issues that relate to values, leadership roles and performance outcome. Their main argument discussed how shared values can help an organizations improve productivity and organizational effectiveness. The authors suggest that "shared values are the foundation of building productive -relationships" within organizations (p.121) in which there are various ways for organizations to build long lasting partnerships between leaders and its constituents. In general, when organizations develop a shared value relationship with its constituents, they can begin to work together on the organization's goals and objectives. I agree with the author's philosophy that organizations must first communicate clearly to their constituents about who they are and what they represent. Open and honest communication is vital within any organization. It creates a sense of purpose and inspiration to others to support the organization's mission. In doing so, there must be an internal paradigm shift that must take place within the organization so that leaders begin to attract and maintain constituents who are connected to the organization's vision. I would recommend this book to leaders within small and large organization to develop a strong foundation for growth and expansion. Lisa Willis Coach and Organizational Consultant

Book is in great condition. No delivery issues to note.

This book has an interesting topic that is needed in todays fields. Citing great examples of people who do more than just talk the talk. The beginning and end are most useful, the middle gets a little boring but is still useful. They back up what they say with studies (from which I also did a study and came up with surprisely similar results!). Overall a very good book for any manager in any business. It should be noted that this book is a bit more geared for a production manager such as in plant or factory. HOwever examples are universal and can be used in any "bag of tricks".

This book was an optional reading in a course I recently took as part of my PhD studies in organisational leadership. The text flows logically, with highly readable prose; it excels at providing a great depth of insight on a) discovering one self; b) appreciating constituents and their diversity; c) affirming shared values; d) developing capacity; d) serving a purpose; and d) sustaining hope. Even though the research upon which the text is based was done mostly in the first world, I found it quite useful and applicable to my own context in Guatemala. I definitely recommend it to anyone who wants to understand how crecibility affects leadership success.

Deals with what credibility is, how you gain it, lose it. More importantly, the authors discuss why this issue is one of the keys to a successful personal and business life. If you are a parent, spouse, manager, or deal with people in any way, this book will help you analyze how you deal with people, what they expect, and how you can fullfil their expectations and yours and have them think you are wonderful. Experience how much better your life is when your relationships are on a sound footing. Warning - if you like playing games with people or messing with their minds, this book will be a disappointment to you.