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Paperback Creating Citizen-Consumers: Changing Publics & Changing Public Services Book

ISBN: 1412921341

ISBN13: 9781412921343

Creating Citizen-Consumers: Changing Publics & Changing Public Services

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Format: Paperback

Condition: Very Good*

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Book Overview

Political, popular and academic debates have swirled around the notion of citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms -staff, managers and users of public services - to explore their responses to this turn to consumerism. Focusing on health, policing and social care, it vividly...

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