Crafting the Service Environment
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Designing the service environment is an art that involves a lot of time and effort, and can be expensive to implement. Service environments relate to the style and appearance of the physical surroundings and other experiential elements encountered by customers at service delivery sites. Crafting the Service Environment focuses on the key dimensions of service environments in the servicescape model and not much on its other aspects. This...
Format:Paperback
Language:English
ISBN:1944659307
ISBN13:9781944659301
Release Date:September 2017
Publisher:Ws Professional
Length:57 Pages
Weight:0.20 lbs.
Dimensions:0.1" x 6.0" x 9.0"
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