Control Through Communication: The Rise of System in American Management

The nature of business and organizations has changed radically in the last 150 years. Dr. Yates describes those changes and shows how improved information and communications technology made those changes possible. Her point is that the telegraph, the memeograph machine, vertical filing and so on made possible the development of copmplex modern organizations with multiple divisions in different locations. She uses the Illinois Central Rail Road, the Scovill Manufacturing Company, and DuPont to show how organizations evolved. Obviously, the rise of the modern corporation -- and other complex organizations -- has made the modern world possible. This interesting book helps explain that revolutionary development.This book is clear and interesting. Her research is carefully document.