Consulting on the Inside: An Internal Consultant's Guide to Living and Working Inside Organizations

This was a very good book. It has been a very good resource for me to use and to reference. I also recommend "Driver's Ed For Today's Managers" by Helm Lehmann. He's mentioned in the book; his talks more about managerial skills AND consulting.

Very hands on; excellent resource for an internal consulting course we were developing. Very practical and valuable information.

Lets face it, most, if not all, organisations are chaotic. Different perspectives and assumptions makes decision making a living hell. Consulting from the inside provide a eye-opening excursion into the attributes of imperfection in business operations and strategic planning. And subsequently create a pool of insights into how management should identify and recreate themselves in both stable and adverse environments. A must read for process planners, black-belts and management advisors.