"ENTERTAINING...GRITTY, BEHIND-THE-SCENES DETAILS OF HOSPITAL OPERATIONS." --Booklist "In the prologue of this book, Echo Heron, RN, states: Nurses are able to do what they do because they are rich in the gifts of healing, compassion and love. She then goes on to illustrate that statement with 18 chapters of amusing and moving true stories of her career in critical care and in the emergency room." --Chicago Tribune "Heron gives a voice to her fellow...