COMPREHENSIVE WORK READINESS and CUSTOMER SERVICE TRAINING PROGRAM: Includes: lecture content, in-class exercises with answers, personalized ... or certification/final tests, and more
No Customer Reviews
This book is a complete program for work readiness and customer service training and can be used in a structured classroom environment or for on-the-job training. This is the instructor book with the answers to the exercises and more. What's included in this book? You get lecture content, in-class exercises, individual worksheets for participants; assessment tests with an answer key in the back of the book; competency statements with competency tracking...
Format:Paperback
Language:English
ISBN:1492804959
ISBN13:9781492804956
Release Date:October 2013
Publisher:CreateSpace Independent Publishing Platform
Length:288 Pages
Weight:1.85 lbs.
Dimensions:11.0" x 0.7" x 8.5"
Customer Reviews
0 rating
Copyright © 2024 Thriftbooks.com Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks® and the ThriftBooks® logo are registered trademarks of Thrift Books Global, LLC
ThriftBooks® and the ThriftBooks® logo are registered trademarks of Thrift Books Global, LLC
