Communication Incompetencies: A Theory of Training Oral Performance Behavior

by Gerald M. Phillips and Professor Gerald M. Phillips B.A. M.A. Ph.D.

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Gerald M. Phillips draws on his twenty-five-year, five-thousand-client experience with the Pennsylvania State University Reticence Program to present a new theory of modification of "inept" communication behavior.

That experience has convinced Phillips that communication is arbitrary and rulebound rather than a process of inspiration. He demonstrates that communication problems can be described as errors that can be detected and classified...

Format:Hardcover

Language:English

ISBN:0809314592

ISBN13:9780809314591

Release Date:March 1991

Publisher:Southern Illinois University Press

Length:352 Pages

Weight:1.50 lbs.

Dimensions:1.0" x 5.5" x 8.5"

Related Subjects

Language Arts

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Communication Incompetencies: A Theory of Training Oral Performance Behavior

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