Communicating for Results: A Guide for Business and the Professions

I've used editions of this book as a course text for three terms of my business communications course at a local community college. Most of my students have little work experience with larger, more complex organizations. The book provides excellent chapter-based surveys of different organizational structures, personal communication styles, as well as the more common discussions of cultural differences, informative and persuasive presentations and interviewing. It provides pretty good, though technically marginal, media support on CD ROM. The weak points? You'll need to supplement with materials on basic writing skills if that's a need, and there isn't much on quality teams, an important part of contemporary business communications. Some of the discussions are a little tedious and, to me, inaccurate (beware Situational Leadership), but better than most texts overall. After I looked at the other available texts, I plan to use it again this term, .

My reason for purchasing this book was for a class and I swore I would sell it since I paid so much for it and thought I'd never use it again. However, after reading for my scheduled assignments, there is so much information in this text that can be used for day to day life, especially in the corporate world. I'd recommend it...if you can afford it, it's a little expensive to purchase just to use for information.

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I obtained this book more than ten years ago when I took Ms. Hamilton's class at Tarrant County College. I still have it and refer to it from time to time. I also used the communication styles from this book for a team presentation in another class, at University of Phoenix, a few years ago. My teammate and I had both taken Ms. Hamilton's class at TCC (different years) and were very impressed with the book, had both held on to it and use it for reference in communication styles, resumes, interviews, and presentations. I highly recommend it.

Communicating for Results is a good primer for the student or person who wants to improve his/her communication abilities. Among the topics covered include: 1. Information on the different types of interviews. 2. Nonverbal communication in organizations. 3. How to be an effective listener (hint: we were born with one mouth and two ears!). 4. How to deliver informative presentations. 5. The types of visual aids and how to use them. 6. How to make persuasive presentations. 7. Participating in small groups. 8. How to prepare for a presentation by researching, supporting, and delivering your ideas. All in all, a good basic book for a 2 or 4-year school. The writing style is simple without being simplistic. Recommended.