"It is a delight to see the Fourth Edition of Sommers-Flanagans's excellent work. They understand counseling and therapy, their writing is clear, and this book will be enjoyed by students and faculty alike." --Allen E. Ivey, EdD, ABPP, Professor Emeritus, University of Massachusetts Amherst Updated with a new accompanying DVD --The classic text presenting practical strategies for conducting effective interviews--now reflecting the latest interviewing...