Cisco Callmanager Fundamentals: A Cisco Avvid Solution

I did the CIPT training course hoping that it would be enough to pass the exam. Although the instructor was excellent, the documentation was not. It did not couther certain topics in detail, and was hard to follow. As I had to pass the exam for myself and so that the company kept its Cisco Partner Status I had to get some good documentation.Although I am only half was through this book I am finding it excellent. It goes into good detail on the information, which you have to know, whilst not sending you to sleep on information, which is not relevant to call manager, networking, or telephony. I am confident that once I have read the book a few times I should be able to pass the exam without too much trouble. Cannot say this about the Cisco training documentation.

There is no more authoritative book on the market on Cisco CallManager. This book answered questions for me that I couldn't find anywhere else. In particular, the dial plan chapters unravel the difficulty of complex route plans and helped me to understand each component of the dial plan process. I reach for this book frequently as I administer my CallManager systems!

If you're a CallManager administrator or if your're just interested in learning more about Cisco's IP telephony server, this book is a must have.The user's guide is fine for setting up the system, but this book does a great job of filling in most of the blanks that couldn't be covered in the manual. For example, the chapter on dial plans (apparently written by the developer himself) is very comprehensive.I liked the numerous illustrations, but especially liked the illuminating background information that explains not just how, but why the system works.Highly recommended.

This book includes signific in-depth information that I have not been able to find in any Cisco documentation. After reading this book I have gained a much stronger understanding of the inner-workings of the software. Understanding the architecture of the software will help anyone who is installing, designing, administering, or troubleshooting a Cisco IP Telephony network. I highly recommend this book.

This book provides a great reference to Cisco CallManager! Written by the development team that actually created the software, it gives accurate and incisive information that isn't always easy to find in the Cisco documentation. I highly recommend this book to anyone who is going to purchase, install, or maintain a CallManager system.