Choice Matters: How Healthcare Consumers Make Decisions (and Why Clinicians and Managers Should Care)
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Book Overview
The direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare? While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this...
Format:Paperback
Language:English
ISBN:0190886137
ISBN13:9780190886134
Release Date:July 2018
Publisher:Oxford University Press
Length:264 Pages
Weight:1.05 lbs.
Dimensions:0.6" x 6.1" x 9.1"
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