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Hardcover Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine Book

ISBN: 1119047609

ISBN13: 9781119047605

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

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Format: Hardcover

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Book Overview

A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world. And it will take years off your learning curve. Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the Customer Leadership Executive (such...

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