Changing the Essence: The Art of Creating and Leading Environmental Change in Organizations

This excellent text on change management focuses on the role that human nature and psychology play in management, and offers wise advice on how to implement significant change, such as in the transition from a project management based organization to a TQM or balanced scorecard (continuous) management process, or to support business process improvements or reengineering. It is optimistic and helpful -- and short enough to give to your senior managers. Get several copies and pass around; this is a low-cost/low-risk way to get change management started in your organization.