The Carnsa 's are back in the book Change Management Confusion: Prepare, Support and Maintain. It's a short guide in the semi-fictional Carnsa Development Series. In this story Claudia wants her family to adopt a healthier lifestyle. After she's met with resistance, she decides to try again with the use of change management models. She wants to support change that lasts. Granny is not too sure about the approach. Chock...