Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review, Second Edition

by Brad Cleveland

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Revised and Updated with New Material! Finding and retaining qualified agents is an endless challenge for call centers. An effective recruiting strategy, combined with a motivating, supportive... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:1932558039

ISBN13:9781932558036

Release Date:July 2004

Publisher:ICMI Press (International Customer Management

Length:153 Pages

Weight:0.80 lbs.

Dimensions:0.5" x 5.5" x 8.2"

Related Subjects

Business Business & Investing Economics Human Resources & Personnel Management Industries & Professions Management Management & Leadership Training

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Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review, Second Edition

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