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Business & Investing Books > Industries & Professions Books
Paperback Call Center Operations Management Handbook and Study Guide Book
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ISBN: 0970950756

ISBN13: 9780970950758

Call Center Operations Management Handbook and Study Guide

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Call center operations is a specialized management field with its own theories and terminology. The fundamental dynamics of the randomly arriving call center workload create multiple challenges in the... This description may be from another edition of this product.

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Format: Paperback

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