Call Center Agent Turnover and Retention: The Best of Call Center Management Review, Second Edition

No Customer Reviews

Revised and Updated with New Material High agent turnover can cripple an organization'draining the call center's budget, destroying staff morale and eroding customer satisfaction. Progressive call... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:1932558047

ISBN13:9781932558043

Release Date:September 2004

Publisher:ICMI Press (International Customer Management

Length:121 Pages

Weight:0.69 lbs.

Dimensions:0.5" x 5.8" x 8.4"

Related Subjects

Business Business & Investing Economics

Customer Reviews

0 rating

Write a review

ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.

Copyright © 2024 Thriftbooks.com Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks^® and the ThriftBooks^® logo are registered trademarks of Thrift Books Global, LLC

Call Center Agent Turnover and Retention: The Best of Call Center Management Review, Second Edition

Recommended

Customer Reviews

Popular Categories

Website

My Account

Partnerships

Quick Help

About Us

Follow Us