Call Center Agent Motivation and Compensation, the Best of Call Center Management Review: The Best of Call Center Management Review, Second Edition

No Customer Reviews

Revised and Updated with New Material! In the pages of Call Center Agent Motivation and Compensation, you'll find the strategies and tactics that work for managers of top-performing call centers, including: - The principles of effective motivation - Ideas for compelling reward and recognition programs - Motivating staff without burying budgets - Agent compensation trends - Incentives that rev up and retain agents - Motivating agents with skills and...

Format:Paperback

Language:English

ISBN:1932558020

ISBN13:9781932558029

Release Date:August 2004

Publisher:ICMI Press (International Customer Management

Length:184 Pages

Weight:0.75 lbs.

Dimensions:0.5" x 6.4" x 8.9"

Related Subjects

Business Business & Investing Communications Skills

Customer Reviews

0 rating

Write a review

ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.

Copyright © 2024 Thriftbooks.com Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks^® and the ThriftBooks^® logo are registered trademarks of Thrift Books Global, LLC

Call Center Agent Motivation and Compensation, the Best of Call Center Management Review: The Best of Call Center Management Review, Second Edition

Recommended

Customer Reviews

Popular Categories

Website

My Account

Partnerships

Quick Help

About Us

Follow Us