Business Protocol: How to Survive and Succeed in Business

Now in an updated and expanded second edition, Business Protocol continues to be an invaluable compendium of "user friendly" information for entrepreneurs and business managers in the protocols of the workplace. The corporate manager will receive gift-giving guidelines; communication (email, fax, cell phones, beepers, voice mail) etiquette standards; business meal and entertaining guidelines; the do's and don'ts of office friendships and romances; ethical conduct standards, holiday officer party norms; and much, much more. Business Protocol is "must" reading for anyone wanting to master those social skills that can help make their career or company successful in today's highly competitive marketplace.