Business Process Implementation: Building Workflow Systems

This book discusses a method by which workflow based systems can be developed. It focuses on delivering a clear roadmap for the business person who wants to be able to carry out process re-engineering in his/her organisation.The discussion is at an architectural level and is kept independent of any particular implementation platform or specific software solution.I liked the detailed coverage of the way in which high volume, parallel workflow can be modelled (including a diagrammatic notation). It is good to see that these concepts are proven to produce actual working systems (via the toolset which Twaddle has developed in his role as Technical Director at Beta Computers and Sherwood International).This approach is particularly relevant when looking to move to web-based solutions (especially because of the careful attention given to the design of the workflow). At the end of each chapter there is a set of questions which helps the reader to check his/her understanding of the material. Some of these questions are quite challenging and thought provoking.Business Process Implementation isn't a quick (or simple) read, but is a detailed and thorough coverage by two experts in the field. A 'must have' text for practitioners in this area of business.