The Etiquette Advantage in Business by the Posts, which has been completely reviewed and updated, is the perfect manual for professionals to use while negotiating common and uncommon workplace scenarios. More than ever, good manners translate into successful business. The Etiquette Advantage in Business provides practical, tried-and-true guidance on everything from how to handle disagreement with grace and ease to how to collaborate well with coworkers at all levels, from how to network effectively to how to close transactions. It also provides current advice on hot topics including ethics, workplace harassment, privacy, dos and don'ts of e-mail and social media, and knowing when and how to accept responsibility for errors.
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