An excellent guide to interviewing in the helping professions, ESSENTIALS OF INTENTIONAL INTERVIEWING, 2nd Edition delivers a more concise and accessible version of the Iveys' bestselling INTENTIONAL INTERVIEWING AND COUNSELING. Ideal for beginning helpers, the Second Edition retains the authors' proven Microskills model of teaching vital interviewing skills step by step. Its multicultural focus reflects the diverse nature of today's society. It also...