Built to Serve: How to Drive the Bottom Line with People-First Practices

Built to Serve is a book that every CEO, executive, business owner, manager, and employee should read. I enjoyed the insight given by Dan on building one of the most successful supermarket chains in the country. Dan Sanders, CEO of United Supermarkets, has shared how focusing on people and building a corporate culture around our true nature as human beings will lead to an organization where employees truly enjoy their work and financial success is a by-product of the culture. Dan shows how to unlock the true greatness that is inside each individual at your company which in turn drives success. By focusing on people instead of the bottom-line, good performance by management and employees comes genuinely and naturally as we each are designed to serve. The results of such a strategy are both personally and financially rewarding.

This is a great book with many life changing principals to learn. It speaks to company leaders, but has just as much to say to people in every stage of business. From the head office to the deliveryman, this principle of (serving people) is number one and it is what people want when deciding where they will do business. Every person in your company should read this!!!!! This what you can use to compete in this highly competitive environment.

The book was an easy read and reminds us that our people are what make our business great. I was reminded that tactics that apply to big business can apply to my small business as well. It was inspiring to hear that business leaders today are still leading with intelligence and integrity. I wish more successful businessmen would share their insights in this way.

This book finally spells out what's important in business. I've waited for someone to stand up and declare that money isn't the bottom line in business. If Corporate America would grasp these principles, I'm convinced we would see tremendous results!

One great book....easy to read and understand! Should be read by all -- not just those in management. Full of wisdom, wonderful ideas, and simple models that anyone can follow. The best book I've seen in a long, long time!