Building a World Class Service Organization (Assessment Tool)
No Customer Reviews
Service leadership is not based on outstanding performance within a single dimension. Rather, it reflects excellence across multiple dimensions. Building a World-Class Service Organisation is the 13th volume in the Winning in Service Markets series by services marketing expert Jochen Wirtz. This volume provides a summary of how a world-class service organization looks like as well as an assessment tool to evaluate the organization within each of the...
Format:Paperback
Language:English
ISBN:1944659455
ISBN13:9781944659455
Release Date:October 2017
Publisher:Ws Professional
Length:34 Pages
Weight:0.13 lbs.
Dimensions:0.1" x 6.0" x 9.0"
Customer Reviews
0 rating
Copyright © 2024 Thriftbooks.com Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks® and the ThriftBooks® logo are registered trademarks of Thrift Books Global, LLC
ThriftBooks® and the ThriftBooks® logo are registered trademarks of Thrift Books Global, LLC
