Broken Promises: Why Good Leaders Make Bad Decisions and How to Keep It from Happeining to You

by G. Bruce Friesen, Daniel Quinn Mills, Harvard University, et al.

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This text examines IBM's culture and history, looking at various challenges that have faced the company. Illustrating that IBM's poor performance in the 1990s is part of a repeated pattern, it argues that IBM's biggest problems have stemmed from breaking commitments to its employees and customers.

Format:Hardcover

Language:English

ISBN:0875846548

ISBN13:9780875846545

Release Date:June 1996

Publisher:Harvard Business Review Press

Length:210 Pages

Weight:1.10 lbs.

Dimensions:0.9" x 6.4" x 9.4"

Related Subjects

Biography & History Business Business & Investing Business & Management Company Profiles Economics Entrepreneurship Industries & Professions Information Management Management Management & Leadership Manager's Guides to Computing Popular Economics Small Business & Entrepreneurship

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Broken Promises: Why Good Leaders Make Bad Decisions and How to Keep It from Happeining to You

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