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Paperback Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-Based Design Book

ISBN: 1846191769

ISBN13: 9781846191763

Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-Based Design

This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration...

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Format: Paperback

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