Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-Based Design

by Paul Bate and Glenn Robert

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This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration...

Format:Paperback

Language:English

ISBN:1846191769

ISBN13:9781846191763

Release Date:August 2007

Publisher:CRC Press

Length:220 Pages

Weight:1.15 lbs.

Dimensions:0.5" x 6.7" x 9.6"

Related Subjects

Medical Medical Books Politics & Government

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Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-Based Design

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