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Paperback Breaking Through: Implementing Disruptive Customer Centricity Book

ISBN: 1349484199

ISBN13: 9781349484195

Breaking Through: Implementing Disruptive Customer Centricity

Customer centricity is fundamental to business growth and ongoing success. Most executives appreciate the importance of it yet don't know how to execute it or sell the processes internally. This thoroughly revised edition of Breaking Through guides readers systematically through the ten breakthrough points of implementation, to explain how to execute a transformation to customer centricity, so that a company can engage continuously with its customers,...

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Format: Paperback

Condition: New

$59.78
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